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Use Upsell when a merchant wants to recommend additional products based on products in the customer’s cart. The template card says: “Recommend related products with an optional automatic discount widget.” The example shown in AIOD is “Add socks when a customer buys shoes”.

When to use this template

Use this template for:
  • Cross-sell or upsell recommendations triggered by cart items.
  • Related-product recommendations on product pages, the cart page, or side cart drawer.
  • Recommendations with no discount.
  • Recommendations with an optional percentage or fixed discount.
  • Horizontal or vertical storefront product layouts.
Use Volume Discount / Bundle when customers should choose a quantity-based bundle tier. Use Buy X Get Y (Discount) when the promotion must enforce buy-X-get-Y qualification and reward quantities. Use Custom Rule Builder when the merchant needs conditions or discount logic that the Upsell form does not provide.

Entry points

The template and widget cards open the same configuration form.

Discount Templates

In Shopify admin, open Apps > AIOD Discount & Gift > Discount Templates. Click Create on Upsell. AIOD opens a form titled Upsell.

Discount Widgets

In Shopify admin, open Apps > AIOD Discount & Gift > Discount Widgets. Click Create New Widget, then click Upsell under Ready-Made Widgets. This shortcut opens the same Upsell form. It does not have separate widget-only configuration.

Top-level controls

The Upsell form has two tabs: The form also shows:
  • Need more control? and Use Custom Rule Builder. Use this button to switch to the more flexible rule builder when the Upsell template is not sufficient.
  • A Widget Preview panel.
  • A Rule Size indicator. The observed form showed Shopify’s 10 KB limit and This limit is set by Shopify.
  • Previous and Next navigation. The final Widget design tab has Save.

Status mode

The top-right status dropdown controls who can use or see the offer. While creating a new Upsell, the observed status was Live. Newer draft forms can show only Live and Testing mode.

Offer tab

Use Offer to choose when the widget appears, which products it recommends, and whether those products receive a discount.

Trigger

The Trigger section chooses which cart products cause the Upsell widget to appear. Before a selection is made, the picker says: No items selected. Click “Browse” to choose. AIOD states: The offer will be displayed when the trigger product is in the cart.

Offer products

The Offer products section chooses which products the widget recommends. Options:
  • Specific products. Selected by default in the observed form.
  • Specific collections.
  • Specific variants.
Each mode uses an item picker. The observed Specific products mode showed Search products, Browse, and No items selected. Click “Browse” to choose. There is no All products option in the observed Offer products section.

Discount

Use Discount Type to choose whether the recommended products receive a discount. The observed discount value was blank. Enter a value before saving a discounted Upsell offer.

Offer Title

The Offer Title input has placeholder eg: SUMMER UPSELL and a 64-character counter. AIOD says the title is shown to customers in cart and checkout when the discount is applied.

Offer visibility

Use these checkboxes to suppress recommendations that are no longer useful:
  • Hide products that are already in cart. Off by default.
  • Hide products that match trigger product. Off by default.

Where should the widget appear?

Read Where should the widget appear? for information about this.

Widget design tab

Use Widget design to configure the storefront widget copy and appearance.

Widget content

Controls and observed defaults: Use the three CTA fields to define the button copy before, during, and after the product is added.

Style

Product layout

Options: The layout section includes:
  • Products visible at a time slider. Observed value: 3. AIOD says this also controls the admin preview.
  • Products visible at a time on smaller storefront screens slider. Observed value: 3. AIOD says this does not change the admin preview.

Product and price display

Options and observed defaults:

Colors and border

Text sizes

Widget placement and preview

The placement configured on the Offer tab also applies here. Before offer products are selected, Widget Preview says: Select offer products in the Offer tab to see the preview UI.

Save

Click Save on the Widget design tab after selecting offer products and reviewing the preview. If Shopify admin shows an Unsaved changes bar, its Save and Discard buttons apply to the current draft changes.